Privacy Policy

A legal disclaimer

Introduction

Spucky UG (haftungsbeschränkt) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how personal data may be collected and processed when you visit zorixelun.com, place an order, or contact us.

We process personal data in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR), where applicable.

Data Controller

The company responsible for the processing described in this policy is:

Spucky UG (haftungsbeschränkt)

Christhahlenweg 34

79112 Freiburg im Breisgau

Germany

Email: info@zorixelun.com

Telephone: +49 176 16414863

Commercial Register: HRB 736394, Local Court of Freiburg

Personal Data We May Process

Depending on how you use our store, the personal data processed may include:

Contact information, such as your name, email address, telephone number, and delivery address.

Order information, including the products purchased, order number, delivery details, and transaction status.

Customer service communications, including information you provide when asking a question or requesting assistance.

Technical information generated when you visit the website, such as device, browser, and server access information, where collected by the website or its service providers.

We aim to collect only information that is necessary for the relevant purpose.

How We Use Personal Data

Personal data may be processed to:

Process and fulfil orders.

Arrange shipping and delivery.

Communicate with customers about orders, returns, refunds, and enquiries.

Maintain business, accounting, and transaction records.

Protect the website and help detect fraud, misuse, or security incidents.

Meet legal and regulatory obligations.

Where required, obtain and manage consent for optional cookies or other non-essential technologies.

We do not currently offer a newsletter as part of the store information provided for this policy.

Legal Bases for Processing

Depending on the circumstances, personal data may be processed on one or more of the following legal bases under the GDPR:

Contractual necessity, when processing is needed to fulfil an order or take steps requested before entering into a contract.

Legal obligation, when information must be retained or disclosed to comply with applicable law.

Legitimate interests, where processing is necessary for legitimate business purposes and does not override your rights and freedoms.

Consent, where the law requires your permission, such as for certain optional cookies or marketing activities.

Where processing relies on consent, you may withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Payments

Payments are made using the payment options presented during checkout. Payment service providers may process personal and transaction information in accordance with their own privacy policies and applicable law.

We do not claim that complete payment card details are stored directly by Spucky UG.

The exact payment providers and their data processing arrangements depend on the payment methods enabled at checkout.

Shipping and Delivery

To fulfil orders, relevant delivery information may be shared with shipping companies, logistics providers, or fulfilment partners. This may include your name, delivery address, and information needed to deliver your order.

Orders may be dispatched from fulfilment locations in the Netherlands, Germany, or France.

Service Providers and Data Recipients

Personal data may be disclosed to service providers when necessary to operate the store, process payments, deliver orders, provide technical services, or meet legal obligations.

The specific providers depend on the services used by the website. We do not identify individual service providers here because their identities and contractual arrangements have not been confirmed.

Where required, appropriate data processing agreements and safeguards must be in place.

International Data Transfers

If a service provider processes personal data outside the European Economic Area, the transfer must comply with applicable data protection requirements. Depending on the circumstances, this may require an adequacy decision, appropriate safeguards, or another lawful transfer mechanism.

The specific international transfers associated with this store depend on the providers and technologies actually used.

Data Retention

Personal data is retained only for as long as necessary for the purpose for which it was collected, subject to applicable statutory retention periods.

Order and accounting records may need to be retained for legally required periods.

Customer correspondence and other information may be retained for as long as necessary to handle enquiries, resolve disputes, or protect legal claims.

Your Data Protection Rights

Subject to applicable legal conditions, you may have the right to:

Request access to your personal data.

Request correction of inaccurate information.

Request deletion of personal data.

Request restriction of processing.

Receive certain personal data in a portable format.

Object to processing based on legitimate interests.

Withdraw consent where processing is based on consent.

You may also lodge a complaint with a competent data protection supervisory authority.

To exercise your rights, contact info@zorixelun.com. We may need to verify your identity before fulfilling a request.

Cookies and Similar Technologies

Websites may use cookies and similar technologies to support essential functions, maintain security, remember preferences, or measure performance.

Strictly necessary technologies may be used where legally permitted. Non-essential cookies or technologies requiring consent should not be activated before valid

consent is obtained.

The exact cookies, analytics tools, advertising technologies, and consent management services used by zorixelun.com have not been confirmed in the information supplied.

Their actual use must be reflected accurately in the store's final privacy and cookie disclosures.

Children's Privacy

Our online store is not specifically directed at children. We do not knowingly seek to collect personal information from children unlawfully. If you believe that personal data has been collected inappropriately, please contact us.

Changes to This Policy

We may update this Privacy Policy when our operations, services, or legal obligations change. The current version will be published on the website.

Contact

For privacy-related questions or requests, contact: