Terms Of Service
Welcome to zorixelun.com, an online store operated by Spucky UG (haftungsbeschränkt), a company registered in Germany. Our business focuses on sustainable and environmentally friendly products, eco-friendly consumer goods, online retail, and e-commerce.
These Terms of Service govern your access to and use of our website and the purchase of products through our online store. By using the website, you agree to these terms to the extent permitted by applicable law.
Company Information
Spucky UG (haftungsbeschränkt)
Christhahlenweg 34
79112 Freiburg im Breisgau
Germany
Commercial Register: HRB 736394
Registration Court: Local Court of Freiburg
Managing Director: Lars Matthias Merklin
Email: info@zorixelun.com
Telephone: +49 176 16414863
Eligibility and Website Use
You agree to use this website lawfully and not to interfere with its operation, attempt unauthorized access, submit fraudulent orders, or use the website in a way that violates the rights of others.
You are responsible for ensuring that the information you provide when placing an order is accurate and complete.
Products and Product Information
We make reasonable efforts to display our products and their descriptions accurately. However, the appearance of a product may vary depending on your screen or device.
Product descriptions, prices, and availability are presented on the website at the time of purchase. If an obvious error affects a product listing or order, we will address it in accordance with applicable law.
Orders and Contract Formation
When you place an order, you submit an offer to purchase the selected products.
An order confirmation acknowledging receipt of your order does not necessarily mean that a purchase contract has been accepted. The contract is formed according to the ordering and acceptance process presented during checkout.
If we cannot fulfil an order, we will inform you and refund any payment received for products that cannot be supplied, as required by law.
Prices and Payments
Prices and any applicable delivery charges will be displayed during the ordering process before you complete your purchase.
Available payment methods are those presented at checkout. We do not promise that a particular payment method will always be available.
Any mandatory taxes or additional charges will be disclosed as required by applicable law.
Shipping and Delivery
Orders are dispatched from fulfilment locations in the Netherlands, Germany, or France.
We currently offer the following shipping options:
Free standard shipping, with an estimated delivery time of 4–5 business days.
Insured express shipping, costing €4.95, with an estimated delivery time of 2–3 business days.
Delivery times are estimates and may be affected by circumstances outside our reasonable control. More information is available in our Shipping and Delivery Policy.
Returns, Refunds, and Withdrawal Rights
Consumers retain the statutory rights that apply to their purchases, including applicable rights to withdraw from distance contracts, return eligible products, obtain refunds, and receive remedies for defective or non-conforming goods.
Nothing in these Terms of Service limits mandatory consumer protection rights.
Please consult our Returns and Refunds Policy and Cancellation and Withdrawal Policy for further information.
Intellectual Property
Website content, including text, images, graphics, and design elements, may be protected by intellectual property laws. You may not reproduce or commercially exploit protected content without appropriate permission, except where permitted by law.
Website Availability
We aim to keep the website accessible and functioning properly but cannot guarantee uninterrupted availability. Maintenance, technical problems, or events outside our control may temporarily affect access.
Limitation of Liability
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. In particular, mandatory liability for intent, gross negligence, injury to life, body or health, and applicable product liability cannot be excluded.
Any other limitation of liability applies only to the extent permitted by applicable law.
Privacy
Personal information is handled in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation where applicable.
Applicable Law and Consumer Rights
German law applies to the extent permitted by applicable law. If you are a consumer residing in another country, mandatory consumer protection provisions that apply to you may remain unaffected.
Contact
For questions about these Terms of Service, contact:
Spucky UG (haftungsbeschränkt)
Email: info@zorixelun.com
Telephone: +49 176 16414863
Address: Christhahlenweg 34, 79112 Freiburg im Breisgau, Germany